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Splash Car Wash & 10-Minute Oil Change | Congo Road
About this business
Location details
72019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedBoth myself and my husband are unlimited member, but the last few times I’ve been here the vacuum at my spot has not been working, and noticed others having to move to a spot that has working vacuums. Today the vacuum area is very dirt, and several trash cans are full. May have to give Tommy’s a try.
Business response:
Hi Mary, we are sorry that your experience was not up to our standards. We would love the opportunity to talk to you further about your visit to discuss how we can make it right and improve in the future, if you would email us at marketing@cleancarfast.com. Thank you, we look forward to hearing from you soon!
Second time I have paid for a interior clean and my car is still filthy. Windows have smudges and dash is still nasty. I could have went over to the free vacuums and cleaned it myself better than what I paid for. Simple wiping stuff down. Will not be recommending the detailing to anyone!!!!
Business response:
Allee, We apologize that you were not satisfied with your recent visit with us. We would love the opportunity to talk with you more about this if you would email us at marketing@cleancarfast.com. We look forward to speaking with you soon.
Took my pickup to have the inside detailed. Not pleased with the result. Dirt still in many places, right after they were through. Not worth the $45.
I took my SUV in for the 45$ interior detail. They did not do the back and there was still dirt/debris in the back seat where the seatbelts come out of the seat. Not worth the money I paid.
Business response:
Sue, we apologize that you were not satisfied with your visit with us! We would love the opportunity to talk with you more about this and work to make this right for you if you would email us at marketing@cleancarfast.com. We look forward to speaking with you soon.
Make sure it washes your whole vehicle not just parts of it! You pay good money & half of your car doesn’t even get clean! Waste of money.
Business response:
Emailed you!
My husband and I have a monthly pass and hv loved the convenience, friendly service, and ease of a clean car over the last several months - UNTIL RECENTLY! The hood of my suburban was severely scratched on a visit through the wash. At first, I thought not a big deal, “stuff happens” so stopped by & met w the assistant manager Connor who was super nice about it, took photos , said he would have his manager contact me. Well, this obviously was a smoke and screen tactic bc WEEKS later (after I and my husband have attempted to ... read more
Business response:
Abby, We would love the opportunity to speak with you more about this experience. Would you mind either messaging us a phone number or emailing us at marketing@cleancarfast.com? We look forward to speaking with you soon.
We loved Splash on Congo until today. My husband sat in line watching the employees prior to getting the oil changed. Some wore masks, some wore them on their chins, and some none at all. When the employee NOT wearing a mask came over to his truck window to talk to him, my husband politely asked him to put on a mask to which the employee refused and said he wouldn't do that. The result is now Splash has lost business on 3 cars. ****UPDATE: Within 30 minutes of this post I received phone calls from the manager and regional ma... read more
Overpriced, no service. I paid $23 for the full service wash, there were two attendants but nobody pre-treated my bug covered windshield or front bumper. Lots of buggy debris remained after the wash. I've had equal quality for half the price at the wash beside Wal-Mart. BIG disappointment and waste of money.
Decided to try out the "best wash" before committing to a membership...left highly disappointed! It didn't even take the dust off the wheels or the back glass. $23 WASTED!
Business response:
Holly, we're so sorry that we didn't meet your expectations and would love the opportunity to make this right with you! Please email us at marketing@cleancarfast.com so we can get you taken care of. Enjoy your weekend.
Frequently asked questions about Splash Car Wash & 10-Minute Oil Change | Congo Road
How is Splash Car Wash & 10-Minute Oil Change | Congo Road rated?
Splash Car Wash & 10-Minute Oil Change | Congo Road has a 4.4 star rating with 1,172 reviews.
When is Splash Car Wash & 10-Minute Oil Change | Congo Road open?
Splash Car Wash & 10-Minute Oil Change | Congo Road is closed now. It will open tomorrow at 9:00 a.m.