Honest1 Auto Care - Charleston

S. Delancy 

on Google

4 weeks ago

Honest-1 exemplifies exceptional customer service, exceeding expectations with superior workmanship and fair pricing. Last week, the day began well until a low tire warning illuminated. Conveniently located nearby, I stopped at Gerald's Tire, only to be instructed by an employee, before I could even speak, to remain in my vehicle due to their high volume of work. I was given the option of waiting approximately 30 minutes or returning later. Displeased by the lack of courtesy, I departed. Recalling a friend's positive exp... read more

Ansley Eustace 

on Google

a month ago

I cannot say enough good about this shop! Everyone from top to bottom was exceptional!!!!! My car was having major issues…..like needed a new engine AND transmission…..My car was In the shop from September until December. I had FULL transparency, wonderful communication and tremendous service. I was informed every step along the way and never once felt shoved to the side. I often felt like I was getting undivided attention. The front desk ladies, Chloe and Erin even learned me and my car by heart and when I finally picked up... read more

Stephen Irving 

on Google

3 days ago

SCAM ARTISTS. Avoid this shop at all costs. They will overcharge you, run unnecessary scans, rip you off. Hope they enjoy their $35 for a worthless scan and doing no work on the car after refusing to quote me a price for an alternator until I paid for the scan O'Reilly did for free. Then quoting me double what it should cost. $35 cost them this 1 star review and me telling everyone I know to avoid these scammers. 

M B 

on Google

a month ago

Many thanks to Erin J turning the SNAFs into a Superior, Nice, Awesome, Friendly experience. I have found a forever mechanic for my forever car! As a senior, it was wonderful to be treated so well given the circumstances. Erin is a great addition to the staff. 

MEDITATION EDUCATION 

on Google

4 months ago

I had an incredibly disappointing experience with Honest One Auto on Shelby Ray Ct in Charleston. They charged me $189 for a diagnostic that, frankly, seemed like it wasn’t even performed. To make matters worse, they charged me $135 for a tow that was only 0.3 miles away from my house. The final straw was when they gave me a quote of $13,000 to fix a supposedly blown engine, which included replacing a starter that didn’t even need to be replaced! After getting a second opinion, I found out they were overcharging me by more ... read more