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Ulmer's Auto Care Company | Cincinnati
- Auto Repair
About this business
Location details
45219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Changing my review from a 1 star to 3 star simply because I had a very genuine conversation with one of the mechanics that called not even an hour after I posted a very poor review. This review does NOT reflect on the mechanics who are great at what they do and I appreciate them. This is directed at Ulmers who need to get it together with understanding how to connect with their clients and stop being a detached corporation. I was not notified of my diagnostic fee up front and the costs were not itemized/sent to me like they... read more
Damn, this place is great. They make my hard day a lot easier. The staff is honest and nice and responsive, and the price is reasonable. The pick-up service also saved my ass on a snow day like this. I hate getting my car fixed, but they make the whole thing a lot more tolerable. Thanks : D
I've lived next to these guys for two years now. They understand what it means to serve the community and how to help a neighbor out. They've been the *perfect* neighbors, helping me shovel my car out of the snow, helping with parking, and being all around cool guys. If they treat their customers with the same level of respect and attention that they've given me, I wouldn't hesitate to recommend them to anyone.
I went here with high hopes based on the reviews, but my experience was bad. I had scheduled an appointment for regular maintenance on my car. After not hearing from them for 90 minutes after the drop-off, I reached out for a status update. The guy told me that there were multiple cars that needed to be worked on before mine. I pointed out that he should have told me that when I dropped off my car, as a courtesy, since I had an appointment. He then started arguing with me and blamed me for not letting them know that I wante... read more
Gabe and team literally saved my life! I was in Cincinnati for work when my car started making a terrible noise. I didn't feel safe driving it the two hours home. Ulmer's Uptown (formally Star Motors) was close by so I gave them a call. They got me in right away, diagnosed the problem, and did everything they could do to get me safely back on the road as quickly as possible. They even gave me a ride to my scheduled appointment all the way across town. The whole team went way above and beyond my expectations and I truly appre... read more
Frequently asked questions about Ulmer's Auto Care Company | Cincinnati
How is Ulmer's Auto Care Company | Cincinnati rated?
Ulmer's Auto Care Company | Cincinnati has a 4.9 star rating with 287 reviews.
When is Ulmer's Auto Care Company | Cincinnati open?
Ulmer's Auto Care Company | Cincinnati is closed now. It will open at 9:00 a.m.