Honest1 Auto Care - Loveland

Jamie (US) 

on Google

2 months ago

Very disappointed I waited 5 hours to get car fixed after making a appointment 8 days ago I told office staff multiple times I had a very important appointment to be at 12- 1 pm he said I'll get you out before then . These people need to change their name to something else. The owner responded we offered you a loaner and they didn't. What good would it do to get a ride home if I only have one CAR ????Maybe be honest to yourself and customers would be a good thing to do. can you imagine the owner lying to you about the whole... read more

rhithon pyno 

on Google

a month ago

So far, service is top tier. I just dropped off my SUV. Customer service is phenomenal. First time using them. Now, I am waiting for the phone calls for assessed issues, price and finished results on my GMC Terrain. 

James Honebrink 

on Google

6 months ago

Hands down the best customer service! I’d say that they are the best garage around here to have you vehicle worked on. I had a clutch replaced and installed on a 2019 Honda Civic and they did an excellent job. I had them put tires on rotated and balance and they did an excellent job!I had an a Isuzu box truck there. They did the front brakes on that and got the whole system running on that and they did an excellent job on the Isuzu box truck as well. So they handle small and large vehicles. I referred my brother there as wel... read more

Sara Siegel 

on Google

3 months ago

I am a constant returning consumer, for the loveland location, and I have to say not only am I impressed with their diagnostics online sheets, complete with pictures, but their exceptional and exemplary customer service. Two names come to mind, i would add in the technicians name as well however I dont recall or remember it. But the people that have the opportunity to work on my car, as well as customer service front desk workers, specifically Hayden, and Christian they are almost always answering my phone calls promptly. A... read more

Brandon Spear 

on Google

2 months ago

Terrible experience. The guys at the front desk don’t know what’s going on with their mechanics and the mechanics needed 3 times to figure out what the dealership knew right away. I was taken advantage of at this place so they can get money. They always say things are wrong with the cars they are not wrong. My family and I will not be coming here in the future.