Conrad's - Cleveland Heights - 4022

vedant shirke 

on Google

a year ago

I recently visited Conrad’s Tire Express & Total Car Care in Cleveland Heights and had a great experience. The staff was professional, the shop was well-organized, and the service was top-notch. I especially want to highlight Elijah, who took the time to ensure everything was done perfectly. His expertise and clear communication made the process smooth and stress-free. If you need reliable and efficient service, this is the place to go. Highly recommend! 

Al Talib 

on Google

2 months ago

It’s hit or miss. I’ve had good service there and misdiagnosis, as well. The last time I went there, the Indian told me that I need Tie rods ($1,000) repair. I didn’t have the money so I didn’t get it done. I was planning to go back and get the work done when I got the money. In the meantime, I had a minor but important issue come up with my car, I took it to Sharpe Auto Repair on Mayfield. They took care of it of the issue. While my vehicle was on the Lyft, I asked them to check my Tie Rods and they told me absolutely... read more

Castiel Laciak 

on Google

5 months ago

I will start with what was good. The price was excellent for 4 tires and an alignment. The gentleman at the counter with the beard was awesome and helpful. I brought my car for what should take 1-1.5 hours. I took a walk thinking it would be done by the time I got back. I got back at 2 and waited an additional 2 hours. I talked to the other gentleman at the counter asking if my car would be done by 4 as I had another appointment at 4. He assured me that I would make that appointment. They were just getting to the alignment a... read more

Tasha 

on Google

3 months ago

I’m giving 1 star because it’s what I can so I can write my review. When I say these people play games all day long . They have you wait for hours to get the simplest things done . Oil change -3 hours . Tires -3 hrs break inspections 3-4 hrs . I literally heard one guy laughing and talking saying they do things to keep people coming back . They sabatoge vehicles to get people to bring them back . Job security. They lie and tell you it won’t take long and then take forever. Once I left my vehicle and for 2 days they did nothi... read more

Kevin Ray 

on Google

6 months ago

1 star is being generous. This place is a joke and staff is full of it. I took my car for a scheduled appointment having a Lyft car understanding it would take a few hours to repair my car. Mind you all needed was a slow leak on a tire fixed. I dropped it off at 10:30AM and took the bus home. After a few hours I checked the status of my vehicle after being told multiple times that day that my car was next I got fed up after 6 hours of lies and picked up my car put air int the tire and decided to take my car else where and pa... read more