Conrad's - Cleveland Heights - 4022

David S 

on Google

2 months ago

they do not honor online scheduling! I scheduled online for a 7:30 Am appointment and they did not even get me in the garage till 5:15 pm, 45 Min before closing time so all i got was a $43 "Visual inspection" to tell what i already knew as to why i brought it in, just so i could get my key back to My Own property! i had the feeling i was not given any importance at all!!! Had i not paid the scam fee they would have im sure tried to hold my car and police would have had to be called ... i just paid it because i dont have ... read more

vedant shirke 

on Google

a year ago

I recently visited Conrad’s Tire Express & Total Car Care in Cleveland Heights and had a great experience. The staff was professional, the shop was well-organized, and the service was top-notch. I especially want to highlight Elijah, who took the time to ensure everything was done perfectly. His expertise and clear communication made the process smooth and stress-free. If you need reliable and efficient service, this is the place to go. Highly recommend! 

Castiel Laciak 

on Google

8 months ago

I will start with what was good. The price was excellent for 4 tires and an alignment. The gentleman at the counter with the beard was awesome and helpful. I brought my car for what should take 1-1.5 hours. I took a walk thinking it would be done by the time I got back. I got back at 2 and waited an additional 2 hours. I talked to the other gentleman at the counter asking if my car would be done by 4 as I had another appointment at 4. He assured me that I would make that appointment. They were just getting to the alignment a... read more

Al Talib 

on Google

4 months ago

It’s hit or miss. I’ve had good service there and misdiagnosis, as well. The last time I went there, the Indian told me that I need Tie rods ($1,000) repair. I didn’t have the money so I didn’t get it done. I was planning to go back and get the work done when I got the money. In the meantime, I had a minor but important issue come up with my car, I took it to Sharpe Auto Repair on Mayfield. They took care of it of the issue. While my vehicle was on the Lyft, I asked them to check my Tie Rods and they told me absolutely... read more

Gaynelle Myers 

on Google

7 months ago

And here we are. OVER A MONTH LATER and I am still waiting to hear back from the store manager/corporate. Had my tires done here and they didn't tighten or maybe even missed putting the lug nuts back on one of my tires. Needless to say the tire fell off my car. I started by getting a tow and going to another shop. The tow driver stated that it looked like the lug nuts were not tightened or were never put on. The mechanic at the other shop agreed. I contacted corporate via email and they said they would be in touch. Several w... read more