Baltimore Motor Works

Demi Tuttle 

on Google

2 months ago

I recently purchased an used electric Mini Cooper, and wanted to make sure everything was okay. I called "Baltimore Motor Works" spoke with Jeremy, told him "I was a little concerned this would be my first maintenance check and was quoted an astronomically high price at the dealer for an Electric vehicle -Brake Flush. "He assured me that he could do the brake fluid flush and vehicle inspection for me, I cannot say how much of a price difference I was quoted but, I was extremely happy. I received the BEST customer service!... read more

Dominic Diomede 

on Google

a month ago

Had a great experience getting my car serviced here. Huge thanks to Brad for taking the time to walk me through exactly what needed to be done and then personally handling the repairs—the car is running perfectly. Also, a big shout-out to Jeremy, who was incredibly transparent about the costs and broke down the estimate so there were no surprises. It’s rare to find this level of honesty and expertise. Highly recommend! 

Tobiah Shafer 

on Google

6 months ago

I can’t say enough great things about Baltimore Motor Works. I had my engine replaced on my BMW X5M, and the SUV now looks and sounds better than when it was first towed to the shop. Keith, the owner, truly cares about his customers and is passionate about keeping BMWs on the road. This shop is hands-down the go-to place in the DMV area for BMW owners, with multiple certified BMW techs and equipment that no other independent shop in the area has. Jeremy, the service advisor, was excellent in keeping me updated every step of... read more

Barnett Andrews 

on Google

7 months ago

If I could write this post in all caps without being obnoxious I would. They were absolutely amazing! As a first time customer from a co-workers recommendation….. He ensured me that Kieth was trustworthy, reasonable, and extremely knowledgeable, and boy was he right! From the time I walked into their beautiful showroom looking establishment, I was impressed. I first spoke with Brad, who was attentive, honest and knowledgeable. Brad was able to assess what may be wrong with my car based on my explanation. His assessment was a... read more

PATRICK MANGIN 

on Google

3 months ago

I used Baltimore Motor Works “Book Online” for my vehicle inspection appointment. Everything went fantastic. It was completed on time. They even drove me back to my house and picked me back up so I didn’t have to wait in the lobby. Took about a hour. Got all the emails from MVA that it was completed and received the inspection certificate. Great bunch of employees. They have water and a coffee machine. Cleanest lobby I’ve ever witnessed in the automotive repair industry.